A Kajabi Review
With so many options for hosting online courses & memberships, many people end up changing platforms at some point. This is not without careful consideration since bringing over content to a new platform isn’t exactly simple. This is my story of moving over to Kajabi from Teachable and WordPress.
Disclaimer: I’m an affiliate of Kajab, and Teachable, and many other services I use. This post is my honest story about Kajabi and is not written to sell you on it and collect my commission. I get asked every week about why I use Kajabi. This is my most detailed response…
Why I didn’t start on Kajabi
I started my first course on Teachable over three years ago for one reason: price. I was scared to have to pay monthly for something I wasn’t even sure would sell.
Next, I started building my membership on WordPress early 2019. I love how WordPress looks, and how much you can customize it. I wanted a beautiful, complex membership site. I chose MemberPress as my membership plugin and had no problem setting it all up myself using a membership theme. Thinking back, this process sucked up an entire month that I could have been working on content.
How I ended up on Kajabi
In March, my membership site was ready for beta testers. I had tested it extensively and hired a developer, who was impressed at how I had set it all up. “I’m a hardcore WordPress fan,” I told him.
The moment my beta testers joined, we started having Amazon S3 issues. I’ve hosted on S3 for a long time without issue. Despite our permissions being exactly the same, a file would become randomly unaccessible. Then, another would act up. It was quite the head-scratcher to all four of the developers I hired to look into it.
Then, a week in, half of the beta testers started having login issues. A fight ensued between my WordPress host and Memberpress, blaming each other for issues. Many people successfully had much larger Memberpress memberships hosted with them.
I was starting to get physically sick. We were still a few months from launching, but I could just imagine how many of these stressful situations would come up with hundreds more members. I actually ended up at the cardiologist because I was having heart palpitations.
By mid-April, I had built my membership on Kajabi. It took me less than a day to move my content over from WordPress. I stopped having heart palpitations.
No, it wasn’t as custom as my WordPress membership site was. But, it worked. And when it didn’t, that’s what their customer service was for.
Moving from Teachable
Once I got into Kajabi, I fell in love.
I went all in.
I moved over my course fully from Teachable. My old Teachable sales page, which I hadn’t updated in years because of what a pain it is to customize their pages, turned into a beautiful Kajabi landing page with all of the elements I’d always wanted.
In less than 20 minutes, I exported my contacts from Teachable, and Kajabi customer support helped me format the spreadsheet properly to upload it to Kajabi and instantly create new customer accounts and generate emails to all of my old course members.
Luckily, we didn’t have to carry over any payment plans, since I closed the course to new sales in anticipation of moving it over. I left the Teachable site open for another two months, but all past members were able to access their content on their new Kajabi account.
Why it’s working for me
Let’s address the main concern most people have about switching – the price. I’ve often been asked, “Why would you pay that much when you can pay $20 for Teachable/Other Platform?”
Well, Kajabi does way more for me than those other platforms.
It allows me to build beautiful landing pages, opt-ins, and sales pages. I don’t need any other service for this. And it’s so easy that I can crank out a quality sales page in less than an hour. No custom coding necessary.
Their pipeline tool allowed me to create a video series funnel to sell the course on automation. The setup included the opt-in page, the video pages, and sales page was included in the pipeline I choose (I used the product launch template). Oh, and the emails were all setup within it as well. I just had to customize it.
I even hooked it into Deadline Funnel and made an evergreen funnel with a
I also love it for my membership. It’s easy to navigate and find content. I’d definitely love to see more flexibility with the membership templates when it comes to displaying content, my members love it.
I launched in July with the confidence that their 24 hour customer service would be there if I had any issues.
And after 500 members joined in under two weeks, I’m very glad I did. There were a whopping two technology issue emails those weeks, and they were both user error.
Their chat support is amazing. Their help documents are also very detailed and easily searchable. I even love the search tool
It’s also important to note that switching to Kajabi has saved me a lot of time.
I have not fallen into the WordPress plugin black hole once.
I have not had to hire a developer once.
I no longer have to DIY some sort of coding to do something on the Teachable sales page that’s drag and drop on Kajabi.
I am spending less time dealing with customer service tickets that were way more prevalent when we used Teachable for the course.
I was able to easily get my team onto Kajabi to help, with the proper permissions.
When to switch to Kajabi
If you’re setting up your first program and don’t yet have a course or membership service, I suggest starting on Kajabi. I hear many people say that they will start on a cheaper service, then move when they’ve made enough money.
Start where you want to end up. You will sell enough to pay for your subscription. It’s pretty motivating when you pay a premium price for the service, right?
I doubled my Teachable earnings in my first two months on Kajabi. Part of it was a membership I was developing, but a good deal of it was the fact that I had a better tool to streamline my launches with.
If you are already on another service, I recommend switching when you have the time to. You’re obviously reading this because your current platform is not doing what you want it to.
When you’re ready, definitely reach out to Kajabi for help moving everything over. They saved me a lot of time when I moved my course.
We’re all at different points in our businesses, so the concern over the price is definitely legitimate for most people. But for many who already have an established audience, there should be no hesitation to pay more for something that has advanced capabilities, ease of use, and great customer service.